About 1st Class Collision
Our Story
1st Class Collision was born from a simple yet powerful vision: to create a business where vehicle owners could have their repairs performed by knowledgeable professionals who take genuine pride in their work and treat each vehicle with extraordinary care.
The name “1st Class Collision” was carefully chosen to reflect the level of service and experience we’re committed to providing. We believe it accurately represents both the top-tier repairs and the superior customer service that sets us apart. When you experience an accident, we want “1st Class Collision” to be the first name that comes to mind.
With over 20 years of automotive collision repair experience spanning nearly all makes and models, our founder has worked alongside countless insurance companies and tackled thousands of unique repair challenges. This extensive background has built the foundation for a collision repair shop that truly understands the intricacies of modern vehicle restoration.
Our Mission
At 1st Class Collision, our mission is to help people navigate the unfortunate circumstance of being involved in an accident by removing the stress, worry, and legwork from the equation. When you hand over your keys to our team, you’re transferring the responsibility of restoring your vehicle to pre-accident condition to trusted professionals dedicated to excellence.
We work with your insurance, not for them, ensuring you’re treated fairly while we complete your repairs with precision and care in a timely manner. Our goal is to transform what could be a burdensome experience into a seamless process that ends with your complete satisfaction.
Our Values
Our business is guided by five core values that shape everything we do:
- Integrity: We’re upfront and transparent with our repair estimates and always follow through on our promises.
- Quality: We deliver work we can stand behind without compromise, using the best quality parts and materials in the industry.
- Transparency: We provide detailed explanations and digital inspections so you can see exactly what we’re seeing.
- Reliability: From start to finish, you can count on us to be there every step of the way.
- Safety: We never compromise on the safety of your vehicle or the people who ride in it.
What Sets Us Apart
As a family-owned business, our sole purpose is to provide above-satisfactory service to every customer. Your needs are our first priority, and the quality of our work is backed by a written warranty for as long as you own your vehicle.
Our approach to repairs is different because we prioritize clear, honest communication throughout the entire process. Before any work begins, you’ll receive a detailed explanation of what your vehicle needs—no surprises, no pressure. We even provide digital inspections with photos and videos so you can see what we’re seeing.
We invest in modern diagnostic tools and workflow systems to speed up repairs without sacrificing quality. This includes precision measuring systems, laser-guided frame machines, and paint-matching technologies. We strictly follow OEM (Original Equipment Manufacturer) guidelines and use OEM-approved parts whenever possible to maintain the integrity of your vehicle and keep warranties intact.
Our Team
At 1st Class Collision, our team consists of highly trained professionals with diverse backgrounds and specialties, ensuring your vehicle receives top-quality care. Our technicians hold ASE and I-CAR certifications and specialize in frame and structural repairs, the most up-to-date refinish techniques, and OEM procedures.
We maintain a rigorous training schedule to keep all technicians current with the latest developments in collision repair. Newer staff members receive on-the-job training from our more experienced workers, fostering a culture of learning, character-building, and community within the company. We also partner with training providers that offer classes and certifications in each facet of the repair process.
Our Culture
Our company culture is built on respect, teamwork, and a shared commitment to quality. We treat every team member like family, valuing their skills, input, and growth. Whether at the front desk or under the hood, we believe in open communication, mutual support, and doing the job right the first time.
We take pride in being honest with our customers and each other—no shortcuts, no upsells, just solid, reliable work. We also invest in ongoing training and certifications to keep our team sharp and ahead of industry changes. It’s a hands-on, fast-paced environment, but we always make time to recognize hard work, celebrate wins, and help each other out when needed.
Our Services
We specialize in comprehensive automotive body and collision repairs. Our services include:
- Auto Body and Frame
- Computerized Paint Matching
- Free Towing Available
- Hail Damage Repair
- Lifetime Warranty on Repairs
- Rental & Loaner Vehicle
- Rim Refinishing/Repair
Whatever portion or function of your vehicle is damaged as a result of an accident, we repair, replace, or recalibrate what’s needed to get you back on the road just the way it was.
Customer Convenience
We understand that an accident is already disruptive enough, which is why we offer several conveniences to make the repair process easier:
- Free towing services
- On-site rental cars
- Deductible assistance
- Comprehensive insurance coordination
Our approach to customer service is centered around transparency, responsiveness, and personalization. We listen closely to each customer’s needs, ensure they are informed at every step of the process, and work to resolve any concerns promptly. We aim to provide a seamless experience, creating trust and lasting relationships with every interaction.
Our Commitment to Quality
We follow a detailed repair process that includes thorough diagnostics, use of high-quality parts, skilled technicians, and post-repair testing. Every job is double-checked to ensure it meets our standards, and we always communicate clearly with customers to make sure expectations are met or exceeded.
When you choose 1st Class Collision, you’re choosing a team that’s committed to turning an unfortunate situation into a positive experience with a result you can trust.
Get Started Today!
At 1st Class Collision, FREE towing assistance and FREE loaner vehicles available to make your repair experience as convenient as possible. Whether your car is inoperable or you need a temporaryM replacement, we’ve got you covered. Focus on getting back on the road while we take care of the rest.